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Meeting Policies and Event Code of Conduct

Meeting Registration

All attendees of the STC meeting, Exhibitor Showcase and outside events must be registered for the meeting. Registration for the meeting should be completed by the attendee using the online registration form. E-mailed or phoned-in registrations are not accepted.

Registration fees must be paid in advance prior to the meeting. On-site registration is available on a limited basis, with payment and an additional $100.00 on-site registration fee. Advance registration is strongly encouraged to ensure entrance in to the meeting.

Spouses/guests of meeting registrants who wish to attend the Welcome Reception and Tuesday luncheon should register in the Spouse/Guest registration category. This includes admission to the Welcome Reception and Tuesday luncheon only. Those registering in this category may not have business interests in the meeting.

Non-registered attendees or guests/clients of attendees may not attend outside social events including the Golf Outing or Welcome Reception.

Registration/Admission Badges

All attendees should wear registration name badges at all times during the meeting. Only those with registration badges will be permitted access to the meeting sessions and events.

Each year, there are individuals who “just want to look” at the exhibit hall, come “only to the opening reception” or “sit in on just one session.” The STC does not offer partial registrations or permit access to those not registered for the meeting.

If you plan to meet or entertain non-registered clients, guests or family members, please do so outside of the STC meeting sessions and events.


Any attendee from a non-STC member company or organization must register at the Non-STC member rate. This includes any non-member attending with an STC member. Representatives from subsidiaries of member companies that are not STC members, must register at the Non-Member rate.

Only STC members in good standing (membership dues paid) are entitled to the member rate.

Non-Members may attend two (2) STC meetings at the Non-Member registration rate. After the second meeting attended, a company must join the STC in order to register for future meetings.

Replacement Registrants

If after registering, you find that you are unable to attend and wish to send a replacement, please provide the replacement’s name to no later than ten (10) days prior to the meeting so that a registration/admission badge may be prepared for your replacement.

Cancellation and Refunds Policy

If you have paid your registration in advance and find it necessary to cancel, your request must be received in writing by the STC fourteen (14) days in advance of the meeting to or via fax to 443-640-1031 in order to be eligible for a refund of pre-paid registration fees. Failure to do so may result in forfeiting of registration fees.

If we do not receive written notice of your cancellation or the name of your replacement, you will be invoiced for the registration fee as the STC has incurred prepaid costs for your registration.

Exhibitor Showcase

Exhibitions must be relevant to the interests of the STC meeting attendees.

All individuals staffing exhibits in the Exhibitor Showcase must also be registered for the meeting.

Non-member companies may exhibit in one (1) exhibitor showcase before joining the STC. An additional $250 fee will be assessed for any non-member exhibiting companies and individuals staffing the exhibit must be registered at the non-member rate.

Non-exhibitors are not permitted to distribute product or service literature in the exhibit hall or during the meeting.

STC does not give out e-mail addresses or phone numbers of its members or event attendees. STC does provide an attendee list for registered attendees that includes the names,company names, membership category and location of registered attendees. Contact information for STC members is included in the online STC Buyers Guide and Member Directory at

Continuing Education

As an approved provider of education with the Landscape Architecture Continuing Education System (LA CES), the STC qualifies the educational content of its Membership Meetings so that licensed landscape architects may earn continuing education credits.

Every program that we offer which qualifies for CEU’s will clearly identify the number of credits granted for full participation, and we will maintain records of your participation in accordance with LA CES policies. For more information about the LA CES program or Approved Provider Guidelines, please visit

To participate, please complete a sign-up sheet and an evaluation survey for each course you attend (required). Sign-up sheets and evaluation surveys are available at the STC meeting registration desk. For questions or information, contact the STC staff at

Onsite Recordings

Recordings of the sessions are not permitted without the advance written permission of the presenter(s). If advance permission is granted and you intend to record presentation(s), please provide documentation of the presenter(s) approval to the STC fourteen (14) days in advance of the meeting to Recording equipment may not be obtrusive or obstruct the presentations in any way.

Cell Phone Policy

Meeting attendees with cell phones are requested to switch them off or set them to vibrate while attending sessions, meals, social events or other planned functions. If you are expecting a call or need to make one, please remain outside the meeting room and conduct your business in a place that will not disturb others.

Conference Wi-Fi

For information on Wi-Fi access please contact STC staff at the registration desk.

Consent for Use of Photographic Images 

Registration and attendance at, or participation in, STC meetings and other activities constitutes an agreement by the registrant to STC’s use and distribution (now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.


Opinions expressed by speakers are their own and do not necessarily represent the opinions of the Synthetic Turf Council (STC). The STC assumes no responsibility for the accuracy or completeness of the information presented by any speaker. A speaker’s appearance at the STC Membership Meeting or the presence of an exhibit at the trade show does not constitute an endorsement by the STC.

Need Assistance Onsite?

If you should encounter an issue with your hotel room, please contact the hotel front desk for assistance. For information on airport shuttles, local transportation and restaurants please contact the hotel's concierge desk. The concierge also can direct you to the business center where you can access fax, typing, photocopying or other business services.

If you need any other assistance during the meeting, please visit the STC staff at the registration and information desk.

For assistance with your registration or any other inquiries, please contact the STC staff at

Event Code of Conduct Policy

STC is dedicated to a harassment-free event experience for attendees. All participants including, but not limited to, attendees, STC staff, speakers, volunteers, exhibitors, and others are expected to adhere to the STC Event Code of Conduct. This Policy applies to all STC events.

Virtual meeting code of conduct

You will acknowledge receipt, review and acceptance of the Virtual Meeting Code of Conduct via the online registration form. Any violation of the Virtual Code of Conduct could result in revoking of your virtual meeting access with no refund. We thank you for respecting your colleagues, peers and clients. 

Alcohol & Drug Use

In the current legislative environment, certain drug use is legal in many states; inappropriate behavior related to drug use will not be tolerated.

Many STC events serve both alcoholic and non-alcoholic beverages. STC expects participants at our events to drink responsibly. STC and/or the hosting event staff have the right to deny service to participants for any reason, and may require a participant to leave the event in the event of inappropriate or disruptive behavior associated with alcohol consumption.

Unacceptable Behavior

STC has zero-tolerance for any form of discrimination or harassment including, but not limited to, sexual harassment by participants at STC events. This includes:

  • Harassment, intimidation, or discrimination of any form.
  • Physical or verbal abuse of any attendee, STC staff, speaker, volunteer, exhibitor, hosting event staff, or other meeting guest.
  • Unacceptable behaviors include, but are not limited to comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or deliberate intimidation, unwanted photography/recording, threatening, or stalking of any attendee, STC staff, speaker, volunteer, exhibitor, hosting event staff, or other meeting guest.

Enforcement & Reporting

Participants asked to stop any harassing behavior(s) are expected to comply immediately.

STC reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident or unacceptable behavior, and STC reserves the right to prohibit attendance at any future meeting.

If you experience harassment or hear of any incidents of unacceptable behavior, STC asks that you contact a staff member, who can be identified by the “staff” ribbon on their badge, and ask for Dan Bond, President and CEO, so that appropriate action can be taken.

Staff Procedures

Reporting: Internal Procedures for Staff

Any member of staff can issue a verbal warning to a participant that their behavior violates the event’s anti-harassment policy. Warnings should be reported to the President and CEO as soon as possible and include: Identifying information (name of participant), time the warning was issued,
behavior that was in violation, approximate time of behavior (if at a different time than the warning), circumstances surrounding the incident, and other people involved in the incident.


When taking a personal report, staff should find a space that is safe and that cannot be overheard. Recommended that one other staff member or STC Board member be present as a witness to the report. Staff will not ask the individual to confront anyone and the individual’s identity will remain with event staff only.


Presentations or similar events should not be stopped for one-time gaffes or minor problems, although a staff member should speak to the presenter afterwards. However, staff should take immediate action to politely and calmly stop any presentation or event that repeatedly or seriously violates the anti-harassment policy.


A participant may be expelled for material breaches of appropriate meeting conduct, of which the following circumstances are examples:

  • A second offense resulting in a warning from staff
  • Continuation of the harassing behavior after being directed with “No” or “Stop” instructions.
  • A pattern of harassing behavior, with or without warnings
  • A single serious offense (e.g. punching or groping someone)
  • A single obvious intentional offense (e.g. taking up-skirt photo)

Policy - Discrimination and Harassment

STC’s goal is to provide an organizational environment for its members which is free from discrimination or harassment on the basis of race, color, religion, sex, age, national origin, marital status, sexual orientation and gender identity, or disability. Harassment can include derogatory statements,conduct or treatment relating to a member’s race, color, religion, sex, age or disability.

If a member believes in good faith that he or she was discriminated against or harassed by any member executing official duties on behalf of STC, the member should report the incident immediately to the Executive Director and President of STC (first preference), or to any other member of the STC Board, who will then report it to the STC Ethics Committee. The STC Ethics Committee, and if necessary legal counsel, will conduct a thorough investigation and recommend or take any appropriate action. STC will maintain confidentiality of the complaint to the extent possible, commensurate with the need to investigate and resolve reported problems. STC will not retaliate against a member who files a good faith report of discrimination or harassment. If a member feels they have been retaliated against, they are encouraged to use this same reporting method and it is suggested a different board member is notified.

Policy - Ethics Committee

The Ethics Committee will receive and, if necessary, investigate any complaints or reports regarding the actions of a STC member and take any appropriate action which may consist of filing the report in association records and/or contacting the member in which the complaint was made against to discuss corrective actions.

Contact Us

Address: 2331 Rock Spring Road, Forest Hill, MD 21050

Tel: 443.640.1067

Fax: 443.640.1031

President and CEO: Dan Bond, CAE


Our Mission

To serve as the global forum to promote, develop, grow and advocate for the synthetic turf industry.

Contact Us

2331 Rock Spring Road
Forest Hill, MD 21050

443. 640. 1067